Privacy Policy

01 Who is responsible for your data?

Any personal information you provide through this website will be processed by Ana Muñoz, trading as Azelnex, with registered address in Majadahonda, Madrid, Spain.

This privacy policy applies to the website www.azelnex.com and governs the collection and use of data. By accepting our privacy policy, you consent to the practices described in this statement.

02 What data do we collect?

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and applicable Spanish data protection legislation, we inform users of this website about the data we collect:

• Contact form data: name, company name, country, type of enquiry, and email address — provided voluntarily when you submit an enquiry through our website.
• Navigation data: IP address, browser type, pages visited, and time spent on the site — collected automatically through cookies and analytics tools.
• Communication data: any information you share with us via email or other direct communication channels.

We do not collect sensitive personal data. We do not process payment information through this website.

03 Do we use cookies?

Our website uses cookies to improve your browsing experience and provide relevant content. Cookies are small text files stored on your device when you visit our site. They allow us to remember your preferences and analyse how you use our site to improve our services.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.

04 Why do we process your data?

We process your personal data for the following purposes:

• Responding to commercial enquiries: processing requests for proformas, catalogues, or general information about our products and export services.
• Business communication: contacting you regarding your enquiry, order information, or any follow-up related to your interest in our products.
• Service improvement: analysing how users interact with our website to improve its usability and content.
• Legal compliance: processing your data to comply with applicable legal obligations, including data protection and tax regulations.

05 How long do we keep your data?

Azelnex will retain your personal data for as long as necessary to fulfil the purposes described above. Where legislation requires Azelnex to retain your data for a specific period, it will be kept for that additional period but will be blocked and only processed to ensure its preservation.

Once those periods expire, personal data will be securely deleted.

06 Who do we share your data with?

As a general rule, your data will not be transferred to third parties without your express consent. Where necessary to fulfil the purposes described above, your personal data may be shared with:

• Data processors: service providers acting on behalf of Azelnex (e.g. website hosting, email delivery, analytics) who process data under our instructions and in accordance with appropriate confidentiality and security measures.
• Competent public authorities: where required by law or court order.

We do not sell, rent, or trade your personal data to any third party.

07 What are your rights?

Under applicable data protection legislation, you have the following rights regarding your personal data:

• Access: to obtain confirmation of whether we are processing your data and, if so, to receive a copy.
• Rectification: to request correction of inaccurate or incomplete data.
• Erasure: to request deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Restriction: to request that we limit the processing of your data in certain circumstances.
• Portability: to receive your data in a structured, machine-readable format.
• Objection: to object to processing based on legitimate interests.

To exercise any of these rights, please contact us in writing at the email address below, attaching a copy of your passport or national identity document.

If you are unable to exercise your rights with us directly, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

08 Can you withdraw your consent?

Consent given for a specific purpose may be withdrawn at any time, without affecting the lawfulness of processing carried out prior to its withdrawal. In such cases, Azelnex will cease processing your personal data — or will cease processing it for that specific purpose — unless there are compelling legitimate grounds or the exercise or defence of legal claims requires otherwise.

09 How do we protect your data?

Azelnex guarantees that the processing of your personal data is subject to strict confidentiality obligations. We have implemented the necessary technical and organisational measures to ensure the security of your personal data and to prevent its alteration, misuse, loss, theft, or unauthorised access or processing.

10 Will this policy change?

This privacy policy is subject to changes in accordance with applicable legislation at any given time. We recommend that you review this policy periodically to stay informed about how we protect your personal data. Any material changes will be communicated through this website.

Contact Data protection enquiries

For any questions about this privacy policy or to exercise your rights, please contact us: